Salesforce Technical Architect in Marketing and Sales IT (m/f/x)

Switzerland, Buchs
Reference No: WD-0002520

What's the role?

As a Salesforce Technical Architect, you lead the charge in architecting our next generation CRM landscape and take responsibility of our large-scale Sales Cloud implementation with over 15,000 users across 60+ countries. Solve business and architectural challenges and create your legacy in Project Evolution – the global rollout of Salesforce at Hilti. As part of our global IT approach, you can choose your home base to be in Sankt Gallen (Buchs) (Switzerland), Paris (France), or Kuala Lumpur (Petaling Jaya) (Malaysia) and benefit from our remote working arrangement.

Who is Hilti?

Hilti stands for quality, innovation, and direct customer relationships resulting in about 250,000 individual customer contacts each day. Based in Schaan, Liechtenstein, the company has 30,000 employees around the world who contribute to make construction work simpler, faster, and safer while inspiring customers every single day with technologically leading products, systems, software, and services. Hilti is a multicultural workplace with 55 different nationalities committed to global teamwork. We are indeed A Great Place to Work.

Get glimpse of our energetic global team:

Hilti ranks among Europe’s best employers:

Global IT within Hilti is a truly global team with main hubs in St.Gallen (Buchs) (Switzerland), Kuala Lumpur (Petaling Jaya)(Malaysia), Paris (France), and Plano/Tulsa (USA). Hilti’s Gloabl IT team is not a normal corporate IT department. It is seen as the backbone for company’s strategic success and know for their focus on unique value creation by translating latest IT innovation into sustainable value creating solutions & services.

What does the role involve?

As a Technical Architect, you will define architecture principles, apply architecture patterns, and drive their implementation together with other architects. It is your job to find the right balance between innovation, technical feasibility, long-term sustainability, agile delivery, and cost-effective end-to-end implementation. You will be working in the Sales Cloud Platform team in Project Evolution. In this role you are the key contributor, decision maker, and subject matter expert for all architecture related matters in the Sales Cloud Platform. You take accountability for IT architecture standards, best practice implementation, and architecture related risks. Together with your colleagues, you drive IT agility by identifying balanced solution architectures that are frameworks for change.
As a team, we often explore uncharted grounds, innovate, and architect new solutions through pilots and strong MVP thinking. Here, we value your hands-on approach to contribute to our success.
In addition, you are a standing member of the Architecture Guild, as well as the Architecture Forum of Hilti, where you partner with your peers to evaluate the full-stack architecture of relevant applications and alternatives to ensure sustainability, operational excellence, reliability, and alignment with our Global IT strategy.

Interesting facts about Project Evolution: We evolve both our CRM system and how we do business with our customers via a strong focus on an opportunity-oriented sales approach. The global team is staffed by over 150 internal and external team members across multiple countries like Switzerland, America, France, Malaysia, and the UK. We have a multi-scrum setup of 13 teams running in full-agile mode covering topics such as product development, platform governance, and global rollouts. Scrum teams are staffed with product owners, software engineers, solution architects, business analysts, and QAs. They come from both IT and Business teams, creating a seamless and synergistic team dynamic – there is no “you business - me IT”, but instead a strong collaborative environment where both sides learn from each other. Join us in architecting Hilti’s CRM of the future. In the Sales Cloud domain, you will learn more about the Hilti business, understand the needs of our users, and develop innovative solutions.

What do we offer?

We give you the autonomy to identify the right technology solutions for our customers. We also encourage you to grow, not only in this role, but also beyond - you will be able to move around Global IT and Business Units, to experience various job functions and even work abroad in different markets.
Our IT department, in Buchs SG, is located in the beautiful and mountainous Rhine Valley – a perfect area for all kind of outdoor- and watersports. Our office is convenient walking distance to the train station, which provides you a fast and reliable connections to St.Gallen, Zurich, and further wonderful places in Switzerland.
As an integral part of our performance oriented yet caring culture we want you to work your best. Offers such as flexible working/part time arrangements - eligibility to work 25% remotely - comprehensive insurance and pension plans, as well as day care for your children are just some of the ways we do that.

Why should you apply?

We have an excellent mix of people which believe makes for a more vibrant, more innovative and more productive team.
Success at Hilti is down to teamwork and ability, no matter what your background is.

What you need is:

  • You have at least a Master's degree in Information Technology, Computer Science or other relevant education. PhD is a plus.
  • You are conceptually and analytically skilled, with hands-on software development experience
  • You have working experience with software design/enterprise architecture patterns (particularly cloud native applications, cloud integration patterns and microservices)
  • Your knowledge portfolio is equipped with a proven track record of implementing Salesforce (Marketing and/or Sales Cloud)
  • You really enjoy communicating fluently in English and working in a global team
  • You seek to grow in your role as an Architect

Does this sound like you? We look forward to your application! For further questions, please feel free to contact the hiring manager Alexander Wieneke, Head of Evolution Program IT

Learn more about us:
Get glimpse of our energetic global team:
Learn more about our IoT initiatives:
Learn more about our Global IT Competition here :

Hilti is an equal opportunity employer

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