Salesforce Marketing Cloud Solution Architect in Marketing and Sales IT (m/f/x)

Switzerland, Buchs
Reference No: WD-0002520

What's the role?

As a Solution Architect, you will be working on the strategic project ‘Evolution’ – one of the biggest IT projects in Hilti adopting an opportunity-oriented selling approach and enabling digital-physical customer interactions seamlessly on Learn about the Hilti business, pure B2B digital marketing, and develop innovative solutions with multi scrum-teams running in full agile mode. You will be partnering with Hilti business stakeholders to discuss new ideas for data-driven and behavioral digital marketing to build the unique, omnichannel digital marketing solutions we need for our future success.

Who is Hilti?

Hilti stands for quality, innovation, and direct customer relationships resulting in about 250,000 individual customer contacts each day. Based in Schaan, Liechtenstein, the company has 30,000 employees around the world who contribute to make construction work simpler, faster, and safer while inspiring customers every single day with technologically leading products, systems, software, and services. Hilti is a multicultural workplace with 55 different nationalities committed to global teamwork. We are indeed A Great Place to Work.

Get glimpse of our energetic global team:;feature=emb_logo&ab_channel...

Hilti ranks among Europe’s best employers:

Global IT within Hilti is a truly global team with main hubs in St.Gallen (Buchs) (Switzerland), Kuala Lumpur (Petaling Jaya)(Malaysia), Paris (France), and Plano/Tulsa (USA). Hilti’s Gloabl IT team is not a normal corporate IT department. It is seen as the backbone for company’s strategic success and know for their focus on unique value creation by translating latest IT innovation into sustainable value creating solutions & services.

What does the role involve?

As an IT Solution Architect, you will be part of a highly professional and international team of architects, engineers, and business counterparts, which are located all over the world. Together with other architects, you define architecture principles and apply architecture patterns and drive their implementation. You will empower us to find the right balance between innovation, technical feasibility, long-term sustainability, agile delivery, and cost-effective end-to-end implementation. In our cross-functional team, you can push the limits of IT solutions to define visionary, ground-breaking products, and demonstrate an ability to work within a fast-moving environment to rapidly deliver services that have broad business impact. You will shape and drive the functional and technical design with a mix of technologies that involve Sales Cloud, Marketing Cloud, one of the largest single-client deployments of SAP S/4HANA and cloud applications running on Microsoft Azure and Amazon Web Services.

Interesting facts about Project Evolution: We evolve both our CRM system and how we do business with our customers via a strong focus on an opportunity-oriented sales approach. The global team is staffed by over 150 internal and external team members across multiple countries like Switzerland, America, France, Malaysia, and the UK. We have a multi-scrum setup of 13 teams running in full-agile mode covering topics such as product development, platform governance, and global rollouts. Scrum teams are staffed with product owners, software engineers, solution architects, business analysts, and QAs. They come from both IT and Business teams, creating a seamless and synergistic team dynamic – there is no “you business - me IT”, but instead a strong collaborative environment where both sides learn from each other. Join us in architecting Hilti’s CRM of the future. In the Sales Cloud domain, you will learn more about the Hilti business, understand the needs of our users, and develop innovative solutions.

What do we offer?

We give you the autonomy to identify the right technology solutions for our customers. We also encourage you to grow, not only in this role, but also beyond - you will be able to move around Global IT and Business Units, to experience various job functions and even work abroad in different markets.
Our IT department, in Buchs SG, is located in the beautiful and mountainous Rhine Valley – a perfect area for all kind of outdoor- and watersports. Our office is convenient walking distance to the train station, which provides you a fast and reliable connections to St.Gallen, Zurich, and further wonderful places in Switzerland.
As an integral part of our performance oriented yet caring culture we want you to work your best. Offers such as flexible working/part time arrangements - eligibility to work 25% remotely - comprehensive insurance and pension plans, as well as day care for your children are just some of the ways we do that.

Why should you apply?

We have an excellent mix of people which believe makes for a more vibrant, more innovative and more productive team.
Success at Hilti is down to teamwork and ability, no matter what your background is.

What you need is:

  • Master’s degree in Information Technology, Computer Science, or in a related field. Ph.D. a plus
  • A good command of English (spoken and written), communication, and convincing skills in a multicultural environment
  • Strong conceptional and analytical skills with hands-on software development experience (e.g. Java, JavaScript, Html)
  • Proven track record with implementing Salesforce (Marketing and/ or Sales Cloud) and/ or SAP solutions
  • Working experience with software design/ architecture designing, blueprinting, and implementing complex enterprise applications. Experience with integration technologies (e.g. REST, SOAP), continuous integration/ deployment (e.g. Jira, Bamboo, GIT), and patterns including non- functional requirements such as security and reliability
  • Ability to adaptively communicate with business, other architects, engineers, and management
  • Business acumen and customer focus providing solutions to add value
  • A strong drive to grow in your role as an Architect
  • Experience in Agile methodologies and open to changes in the organization

Does this sound like you? We look forward to your application! For further questions, please feel free to contact the hiring manager Alexander Wieneke, Head of Evolution Program IT

Learn more about us:
Get glimpse of our energetic global team:;feature=emb_logo&ab_channel...
Learn more about our IoT initiatives:
Learn more about our Global IT Competition here :

Hilti is an equal opportunity employer.

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