IT Device Engineer – Digital Workplace Devices
What's the role?
We are looking for a device engineer with great passion for device testing, evaluation and management by working closely with vendors (Microsoft, HP, Lenovo, Apple). We expect positive disruptions and automation in device management at Hilti along with Modem Device Management, BYOD and personalized workplaces to provide great user experience.
Who is Hilti?
We provide leading-edge tools, technologies, software and services for the global construction sector. Hilti is a multicultural workplace with 125 different nationalities committed to global teamwork.
Global IT within Hilti is a truly global team with main hubs in Buchs (Switzerland), Kuala Lumpur (Malaysia) and Plano/Tulsa (USA). All locations have highly competent teams who work very closely together. Hilti`s Global IT team is known for their focus on sustainable value creation by translating latest IT innovations into value creating solutions & services.
What does the role involve?
You will work closely with the regions and business partners to analyse and understand the client devices (laptop, PCs, printers, tablets, AR/VR headsets, smartphones, etc) that they need in their daily work life. You will collaborate closely with vendors (Microsoft, HP, Lenovo, Apple, etc) and engineers from Network/Software teams for preparing the right workplaces for various types of end-users at Hilti. You will be involved in device certification, troubleshooting (3rd level support), Operating System management, Modern Device Management (Intune/Autopilot), BYOD, virtual desk and client security. We will be maintaining the communication and marketing for update the end-users on the latest available workplaces for them as well as a proper monitoring system for alerting us on any device issues.
What do we offer?
Show us what you’re made of and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.
We have a very thorough people review process, unlike any we know of in any other business. We can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways or in new places. It’s how we find the right fit, further our teams personally and professionally, get the best value for each employee and increase the job satisfaction. Additionally, we offer you a wide range of benefits.
For families, these may include day care for your kid. For the sportspeople, these include a free in-house gym or benefits for bike and ski services.
Why should you apply?
You will be part of our highly professional and international team with an excellent mix of people. The members are duly rewarded by performance. You have the freedom to act in your responsible area and you have career prospects to develop yourself to higher levels and wider range of knowledge.
What you need is:
- Subject Matter Expert in one of the following areas: Windows devices, Operating System, patching, drivers / Apple Devices, MAC OS / Smartphones (Android/iOS) / Virtual desk / BYOD and basic network (LAN/WLAN/WWAN) / Modern Device Management (Intune/Autopilot) / Client security (Windows ATP, client scanning, hardware encryption, security risk-threats-prevention)
- Minimum 2 years of technical experience in IT workplace and the willingness to grow in technical area for 2-5 years
- Master or Ph.D in Computer Science, Information Systems, Engineering or related fields
- Fluent in English, document writing, vendor/stakeholder management
- Passion for reporting, critical analysis and innovation