Global IT - Business Analyst, Software Licensing

Switzerland, Buchs
Reference No: 18722

What's the role?

Be part of our Global IT Software Services team and shape the future software offerings at Hilti!
We are looking for a business analyst to strongly contribute to our digital transformation journey. In this position, you will partner with our Hilti-internal business stakeholders (across Business units) and product owners to understand and identify the customers’ needs. You will act as a bridge between the business stakeholders and IT to gather, analyze, and evaluate business requirements to translate them into system solutions.

Who is Hilti?

We provide leading-edge tools, technologies, software and services for the global construction sector. Hilti is a multicultural workplace with 127 different nationalities committed to global teamwork.

Global IT within Hilti is a truly global team with main hubs in Buchs (Switzerland), Kuala Lumpur (Malaysia) and Plano/Tulsa (USA). All locations have highly competent teams who work very closely together. Hilti`s Global IT team is known for their focus on sustainable value creation by translating latest IT innovations into value creating solutions & services.

What does the role involve?

As a business analyst for Software licensing solution, you own the whole process portfolio from IT perspective and be the interface between our Hilti-internal business stakeholders and technical delivery teams to identify business’s actual needs and gather business requirements. As a business analyst, you will perform in-depth evaluation and verification of the capabilities of your solution and advise on supported processes.
You will act as a focal point for internal and external teams to identify business needs, help design and implement (incl. system configuration) new processes to enable new customer offerings as well as facilitate testing, providing support to ensure reliable process operations. Additionally, you will evaluate alternative solutions of your solution portfolio and drive smaller projects and initiatives.

In the Software Services team within Global IT, we work with the newest technologies to provide state-of-the-art solutions ranging from global ID management to software selling capabilities. You can be a key player to shape the future, how Hilti will sell software & services in future.

What do we offer?

Show us what you’re made of and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.
We have a very thorough people review process, unlike any we know of in any other business. We can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways or in new places. It’s how we find the right fit, further our teams personally and professionally, get the best value for each employee and increase the job satisfaction. Additionally, we offer you a wide range of benefits.
For families, these may include day care for your kid. For the sportspeople, these include a free in-house gym or benefits for bike and ski services.

Why should you apply?

Become a valuable member of our highly professional and international team of IT experts and meet the challenges of a global multinational company using latest technologies. You will have the freedom to act in the responsible area with career prospects in a dynamic environment, excellent opportunities to develop yourself to higher levels and wider range of knowledge. We have a clearly defined career development track for every individual employee and an excellent team whom are duly rewarded by performance.

What you need is:

  • You have a Master’s degree in an IT, Engineering, Computer Science or Information systems
  • You bring a strong understanding of value creation and its key drivers to develop business cases alongside the stakeholders.
  • You have a strong affinity to Information technology, especially with hands on mentality towards different software solutions/platforms like SAP S/4HANA, SAP Business ByDesign, and/or Flexera
  • You have an entrepreneurial mindset, team player, and good problem-solving skills; leadership and project management experience preferable
  • You are fluent in English (verbally and written) with excellent communication skills. Additional languages are a plus.
  • Additional project management experience and certification is a plus (ideal but not required)

Does this sound like you? We look forward to your application! For further questions, please feel free to contact the hiring manager Nicolas Benjamin Haas (, Head of Software IT Services.

Hilti is an equal opportunity employer and stands up for the integration of persons with disabilities. Hiring decisions are only based on the qualification for the position, regardless of gender, ethnicity, religion, sexual orientation, age and disability.

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